Cancellation & Refund Policy

What a purchase buys

Paid plans (Pro, Team) are one-time purchases that unlock the plan’s features for 30 days from the moment of payment. There is no auto-debit: when the period ends, your account simply returns to the Free plan and nothing is charged again unless you buy another period yourself. Buying again before expiry adds 30 days on top of your remaining time.

Cancelling

There is nothing to cancel, because nothing renews by itself. If you do not want to continue, just don’t purchase again. Your strategies, journal and settings stay intact on the Free plan (within its limits).

Refunds

If this is your first purchase of a plan and something isn’t working for you, write to us at hello@smartpaperdesk.in within 7 days of payment from your registered email (use the Support page) and we will refund the full amount, no questions asked. Refunds go back to the original payment method, typically within 5 to 7 working days depending on your bank.

After the 7-day window, or on repeat purchases, the period runs to its end and is not refunded pro-rata. If you were charged twice for the same period by mistake, or paid but the plan did not activate, contact us and we will fix it or refund the duplicate in full.

Contact

Members: the Support page inside the app is fastest. Not a member: use the contact form or email hello@smartpaperdesk.in.

See also the Terms of Use, the Privacy Policy and the Risk Disclaimer.